Privacy Policy

Last updated: July 4, 2024

Welcome to Puzzlik.com (the "Service"), operated by Welsot Solutions ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

1. Information We Collect

We collect the following types of information:

Personal Information: We collect email addresses for authentication purposes when you create an account.
IP Address: We collect your IP address to help with authentication and security.
Usage Data: We use Mixpanel to collect data on how you use the Service to help us improve it.
Cookies: We use essential cookies to manage your authentication and session on the Service. Learn more.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our Service
To manage your account and authenticate your sessions
To analyze usage data and improve our Service
To ensure the security of our Service

3. Legal Bases for Processing (For EU Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal bases:

Your consent
The performance of the contract between you and us
Compliance with legal obligations
Our legitimate interests, which are not overridden by your data protection interests or fundamental rights and freedoms

4. Third-Party Services

We use Mixpanel to collect usage data. Mixpanel’s privacy policy can be found here.

5. Data Protection

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only as long as necessary to provide you with our Service and for legitimate and essential business purposes, such as maintaining the performance of the Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.

7. Your Rights

As a resident of the European Union, you have the right to:

Access your personal data
Correct any inaccuracies in your personal data
Request the deletion of your personal data
Object to the processing of your personal data
Request the restriction of processing of your personal data
Data portability

To exercise these rights, please contact us at hello@puzzlik.com.

8. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at hello@puzzlik.com so that we can take appropriate action.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@puzzlik.com

Address: Welsot Solutions, Boleslawa Chrobrego 37/159, Katowice, Poland

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.